Shopify checkout drop-off above 70%
Traffic and add-to-cart look fine, purchases don't.
Root causes
In the order we check them
- Slow mobile load
- Too many form fields
- No trust signals
- Shipping cost shock
- Limited payment options
The fix
What we change
Speed rebuild, one-page checkout, UPI and COD-fee logic, trust block, exit-intent offer.
FAQs
Shopify checkout drop-off above 70%: the detail
The detail lives here so the rest of the page stays readable. Open what matters to you.
What causes shopify checkout drop-off above 70%?
In the order we check them: slow mobile load; too many form fields; no trust signals; shipping cost shock; limited payment options.
How do you fix it?
Speed rebuild, one-page checkout, UPI and COD-fee logic, trust block, exit-intent offer. That is the whole of our checkout drop-off approach — no single lever does it alone.
How long does checkout drop-off take?
Typical result: in_dev. Diagnosis takes days, the structural work takes weeks, and the compounding shows up in the second and third month.
Is this a media problem or an operations problem?
Usually both, which is why single-channel vendors cannot solve it. The symptom appears in the ad account and the cause sits in offer, checkout, fulfilment or confirmation.
What should we measure while fixing it?
Contribution margin per order, not platform return on ad spend. If the fix has not shown up in contribution margin within 60 days, the diagnosis was wrong and we say so.
Can we do this in-house?
Often yes, and the audit gives you the written checkout drop-off plan whether or not you engage us. What in-house teams usually lack is not skill but the volume of parallel testing needed to move the number quickly.
What does it cost to have you fix it?
The 90-day Growth Sprint is the usual entry point: fixed fee, full diagnostic, then rebuild of the one or two things costing the most.
What if it does not improve?
If the agreed KPI has not moved in 90 days, the next 30 days are free.
Could the cause be slow mobile load?
It is on the list, and it is number 1 in the order we check. Ruling it in or out takes an afternoon with the account and the order data, which is why we diagnose before prescribing rather than starting with whichever fix we happen to sell.
Could the cause be too many form fields?
It is on the list, and it is number 2 in the order we check. Ruling it in or out takes an afternoon with the account and the order data, which is why we diagnose before prescribing rather than starting with whichever fix we happen to sell.
Could the cause be no trust signals?
It is on the list, and it is number 3 in the order we check. Ruling it in or out takes an afternoon with the account and the order data, which is why we diagnose before prescribing rather than starting with whichever fix we happen to sell.
Could the cause be shipping cost shock?
It is on the list, and it is number 4 in the order we check. Ruling it in or out takes an afternoon with the account and the order data, which is why we diagnose before prescribing rather than starting with whichever fix we happen to sell.
Could the cause be limited payment options?
It is on the list, and it is number 5 in the order we check. Ruling it in or out takes an afternoon with the account and the order data, which is why we diagnose before prescribing rather than starting with whichever fix we happen to sell.
One-page fix plan
Send me the plan for my numbers
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