Case study
Raddzy · Fashion and Apparel · Shopify
Raddzy · Fashion and Apparel · Shopify
RTO cut from 31% to 17% in 90 days
Confirmation calling inside 2 hours, pincode RTO scoring, prepaid nudge offer, courier reallocation.

Before
RTO 31%, contribution margin negative on COD
After
RTO 17%, COD contribution margin positive
Timeline
90 days
We stopped losing money on every second order.